We tend to write about Turks & Caicos quite often. The reason for that is because we truly love the place. Of all the wonderful places & spaces we have visited, Turks & Caicos feels like our second home and we love sharing the island with our friends.
One of our favorite resorts down there, is Beaches Turks & Caicos. From its seemingly never ending beachline which is perfect for romantic strolls along its talcum powder soft white sand beach to its crystal clear waters that lure snorkelers & scuba divers from near and far, the small island of Providenciales is a beach & water lovers paradise.
Recently, Beaches Turks & Caicos underwent an expansion with the addition of Key West Village. The resort looks even better and now boasts an impressive 19 restaurants to choose from.
One of the very unique and highly sought after services at the resort, is Beaches signature Butler service. Pro tip: Beaches Turks & Caicos suites that feature Butler service tend to sell out first. If you are considering butler service, contact your travel agent well in advance to place your $400.00 deposit. We recommend placing deposit 12-16 months prior to travel on the butler suites.
Beaches Resorts Butler team are trained exclusively by the Guild of Professional English Butlers and while on property at Beaches Turks & Caicos recently, we had a chance to sit down with Odayne Ewart, a friend of ours who is on the butler team.
Odayne Ewart – Butler – Beaches Turks & Caicos
1. How long have you lived in Providenciales?
Odayne – I have been living in the Turks & Caicos Islands for 7 years.
2. Where are you from originally?
Odayne – I am originally from Whitehouse, Westmoreland, Jamaica.
3. What is your job here at Beaches Turks & Caicos and what are your responsibilities?
Odayne – My job is a Butler! As a personal butler I take care of all needs of my guests that are legal within the hotel policy and the country law.
6:30 A.M. – O.D. is on the job, getting the Cabana ready for his guests.
4. How long have you been with Beaches Resorts?
Odayne – I have been working with Sandals and Beaches for 9 years. I started off as a Bartender and now as a proud Butler.
**Editors Note – Odayne taught me how to make a Chocolate Martini and it has become a standard drink request at our home bar when we have friends & family over. If you have Odayne as your butler, ask him to make you one!! Those kind of skills need to be experienced first hand!! Here’s a shot of O.D. running the bar at the Chocolate Martini party a few years back!
5. Did you receive any special training to be a Butler at Beaches Turks & Caicos?
Odayne – I was trained by the Guild of Professional English Butlers with Robert Watson who is the founder.
Editors Note: The Butler experience is clearly a much more personalized level of service and the training that Butlers go through to deliver this service to guests is intense. Candidates for the Butler team are hand selected to attend the training. We have no doubt about why Odayne was asked to become a Butler. O.D’s upbeat personality and willingness to go the extra mile was apparent from the first time we met.
All butlers trained by a Guild Certified Trainer are awarded a Guild Foundation certificate on completion of the training. Their performance and development is monitored by The Guild over a period of two years.
Once they have successfully completed this period they are awarded Associate Membership of The Guild. After a further three years as an Associate Member they qualify for Full Membership of The Guild.
For more on what you can expect from your Sandals Butler, take a look at this link: http://www.beaches.com/difference/butler-service.cfm
6. What can one of your guests do to make the most of their Butler Experience with you?
Beaches Turks & Caicos has a wide range of activities, from beach activities, to pool activities to waterpark and further more, the Entertainment Team has a large activity list that involves the guests on a daily basis and Island Routes provides some of the greatest tours on the island. More information on the tours offered by Island Routes can be found here.
7. Although I wont ask you to disclose all of your secret Butler surprises because those are things just for your guests to experience & enjoy, what is one of your favorite things to do for your guests?
As a butler you have to be creative. Everyday I try to invent something new, however there are some basic techniques of a butler that is displayed more often than others, eg. Towel fold at pool and beach, decorated dinner table, bubble bath etc. There are several other surprises that I will do, which I can’t expose before the guests actually come on vacation because to do a WOW, it means that you do something that the guests will never expect…
8. Most peoples lives are very busy these days and when on vacation, sometimes people like to cut loose a bit and have fun. What’s the silliest / craziest thing you have seen at Beaches Turks & Caicos?
As you know, Beaches Turks & Caicos is a family resort with a lot of kids around. However some areas are adults only. I witness a lot of silly and crazy stuff but guess what????………. What happens on vacation normally stays there..
9. Where can you normally be found on property?
Since its a very large property I don’t find myself in one spot. However, if I am taking care of 3 families and they are hanging out in 3 different villages I try to be at a central location, otherwise I will mostly stay in the village that my guests 3 rooms are since I have to make sure that my rooms are clean and the in suite bar is always re stocked. On the other hand we give our butler guests a cell phone so they can reach me anytime. If the guest should leave the phone in there suite, they could go to the closest lobby area and the agent there will locate the butler for the guest. We have you covered from the time you arrive, till you leave!
10. Even though all of your guests are stars at Beaches Turks & Caicos, who are some of the celebs you have taken care of at the resort?
As you know all of our butler guest are VIP, some famous faces are; Shaquil Oneil, Dwayne Wade, Michael Jordon, Mark Brown etc…
Editors Note: I’m not too sure on that last guy, but thanks for the shout out O.D. ;0)’
11. Providenciales features some of the most breathtaking beaches in the world and most of the activities there focus on water related activities. What are some of the must-do activities that you recommend to your guests?
Beaches Turks & Caicos has a wide range of water sport activities that I would recommend like kayaking, water bike, stand up sail boarding, wind surfing etc. All these activities are included in the guest package.
12. Why should someone who is considering a trip to Beaches Turks & Caicos, but not quite sure yet, come there for a vacation, wedding or honeymoon?
Beaches Turks & Caicos has one of the best beaches on the planet and to be able to capture that background in your wedding pictures, why not!! Further more, we also offer a free wedding! We also do some of the most romantic candlelight dinners on the beach, no honeymooner will want to miss a moment like that. And if your are a big fan of diving …WOW.. Nowhere like Beaches Turks & Caicos.
I have been working here in Beaches Turks & Caicos for over 7 years and each year its getting better. It is such an environment that captures the heart, mind and soul of all human beings that are blessed enough to visit this island. Even though I live here, I can’t get enough of such a wonderful resort on a such unique island. Our Chairman Mr. Gordon Butch Stewart along with the CEO Mr. Adam Stewart set the foundation for people around the world to discover some of the treasures of the Caribbean…… It is almost impossible to write a modern book of tourism without mention the world famous and number 1 family all inclusive resort – BEACHES TURKS & CAICOS.